Terms of service

General conditions for using the website

I. Subject
Art. 1. These General Terms and Conditions, hereinafter referred to as “General Terms and Conditions”, are intended to regulate the relations between “VIDA TOURS” EOOD, hereinafter referred to as “Provider”, owner of the website: https: // panoramahillhotel .com /, hereinafter referred to as “Website”, and each of the users, hereinafter referred to as “User (s)”, on the Website, regarding the User’s use of the Website.

II. Provider’s Details
Art. 2. Information about the Provider:
1. Name: VIDA TOURS EOOD, UIC 131122843
2. Headquarters and address of management: Vidin, 2 Baba Vida Str. – The Old Bathhouse
3. Address for exercising the activity: Iraklitsa, Kavala
4. Address for correspondence: Iraklitsa, Kavala, tel.: +302594022353, e-mail: reservations@panoramahillhotel.com
5. Entry in public registers: Commercial Register at the Registry Agency at the Ministry of Justice of the Republic of Bulgaria.
6. Supervisory authorities:
(a) Commission for Personal Data Protection of the Republic of Bulgaria, address: Sofia, p.k. 1592, Blvd. “Prof. Tsvetan Lazarov ”№ 2, tel .: 02/915 35 18 fax: 02/915 35 25, Email: kzld@cpdp.bg, Website: www.cpdp.bg
(b) Consumer Protection Commission, address: 1000 Sofia, 4A Slaveykov Square, fl. 3, 4 and 6, tel .: 02/980 25 24, fax: 02/988 42 18, hot line: 0700 111 22, Website: www.kzp.bg.
(c) Commission for Protection of Competition, address: Sofia, p.k. 1000, 18 Vitosha Blvd., tel .: 02/935 62 22, fax: 02/980 73 15, Email cpcadmin@cpc.bg, Website: www.cpc.bg
7. Registration under the Value Added Tax Act № BG 131122843.

III. General provisions
Art. 3. The Website and the services offered through it operate under the rules described in the General Terms and Conditions.
Art. 4. The Provider does not guarantee the constant functioning of the Website, nor that the latter does not contain errors.
Art. 5. The Provider reserves the right to suspend access to certain materials (including, but not limited to: photos, texts, etc.) published on the Website or to the entire Website, without the consent of the User, for an unlimited period, planned or incidental, without being liable for any damages to the User that may have occurred as a result of the suspension.
Art. 6. The Provider reserves the right to change, without prior notice, the structure or content of the Website. The changes take effect immediately after their publication on the Website.

IV. Service features
Art. 7. The main characteristics of the services provided to the Users by the Provider through the Website, hereinafter referred to as “Services”, are as follows:
(1) The Provider provides an opportunity to view and share the content published on the Website. The provider provides information about themselves, their team, the services they provides, current offers, information articles, contacts, presentation of their customers and partners and others.
(2) The Provider provides an opportunity to generate a phone call via functional buttons on the Website.
(3) The Provider provides an opportunity to generate electronic inquiries and requests via e-mail address (e-mail) through functional inquiry forms within the Website. The User should fill in the fields as specified by the Provider and select the Submit button. When using this service, the Users should keep in mind that by accepting these General Terms and Conditions they are considered informed that the use of this service does not automatically lead to the conclusion of a contract between the respective User and the Provider, i.e. sending an inquiry by e-mail does not create an obligation for the Provider to provide a particular service and does not place the Provider and the User in a contractual relationship. It should be considered that the respective User, who sent an inquiry by e-mail to the Provider, has concluded a contract with the Provider for the provision of the service only after receiving confirmation in this regard from the Provider.
The provider does not guarantee their ability to respond and the period in which a response will be given.
(4) The Provider provides the opportunity to generate electronic inquiries through an email client used by the User, through functional links from the Website. For this purpose, the User needs to select a specific functional link on the Website (place where the Provider’s email address is displayed and can be “clicked”) and the device used by him to open a new window for writing a message from an email client embedded in the device.
The provider does not guarantee its ability to respond and the period in which a response will be given.
(5) The Provider provides an opportunity for referral (linking) of the User to the business profiles of the Provider in the various social networks, profiles and websites of its partners, customers and others. The Provider provides this opportunity for the convenience of the Users, and is not responsible for the content of the profiles and websites to which the possibility of referral is provided and which are not owned and / or operated by the Provider. These General Terms and Conditions do not apply to the accounts and pages to which the possibility of referral is provided, unless explicitly stated otherwise.
(6) The provider provides the opportunity to use a dynamic Google map integrated on the Website. The usage of this service is in accordance with the applicable terms of use for Google Maps and Google Earth available at https://www.google.com/intl/en_en/help/terms_maps.html.

V. Intellectual property rights
Art. 8. (1) All information published on the Website, including but not limited to: texts, photos, audio and video materials, is the intellectual property of the Provider or is used by the latter on legal grounds and as such is protected by applicable law on the protection of intellectual property, including but not limited to the protection of copyright and related rights.
(2) The provider reserves all the rights specified in the previous paragraph.
(3) The use of the information specified in paragraph 1 of this Article, including but not limited to: copying, modification, reproduction, without the consent and permission of the Provider or the respective holder of the intellectual property rights, except in cases expressly provided by law, is prohibited and constitutes a violation of the Provider’s rights on intellectual property or those of their respective holder, in case they are different from the Provider.
Art. 9. The Website may contain names and trademarks of products, services or persons who represent or may represent trademarks owned by the Provider or third parties. Access to the Website, as well as anything in these General Terms and Conditions or the rest of the content of the Website must not be understood and / or interpreted as and does not constitute the granting of a license or right to use any such trademark, without the prior written consent of the Provider or the respective third party owner of the intellectual property in question.

VI. Other terms
Art. 10. (1) The information and materials available on the Website (including but not limited to: articles, images, messages, etc.) are of informative, general and abstract nature and do not represent, nor should they be accepted or interpreted, as advice, guidance and / or consultation provided by the Provider to any of the Users of the Website.
(2) The Provider is not responsible for the correctness, reliability, accuracy and / or timeliness of the information and materials available on and / or through the Website, for any reason, or for their applicability to a specific factual situation.
(3) The Provider does not bear property and / or non-property responsibility for the content of the Website, nor are they liable for damages suffered by any User and / or by a third party in connection with the use of the Website and / or the information and materials available on it, including their application to a specific situation (for example: undertaking of specific actions by the User on the basis of information posted on the Website).
Art. 11. The possible invalidity of any of the provisions of the General Terms and Conditions will not lead to the invalidity of the entire contract.
Art. 12. These General Terms and Conditions enter into force for all Users as of 06.06.2022.
Art. 13. The General Terms and Conditions may be amended by the Provider at any time, and any change in the General Terms and Conditions shall enter into force for the Users without the need for explicit notification of the latter.
Art. 14. By using (including, but not limited to: browsing, clicking on links, entering information, etc.) the Website and the information on it, the User expresses their unconditional consent to the General Terms and Conditions and any subsequent changes thereto, and that they are bound by them and will observe them.